Flip Video Support
Welcome to Flip Video Support! In this page, you will be able to access different support services for your Flip video camera. You can use the Guide Me tool for easy and quick solutions. Various FAQ articles from our Knowledge Base are available for you to read. You can also watch video tutorials or chat with our technical support team if you need further assistance. Downloads for your device upgrades are also available here.
This product page is specifically for Flip Ultra & UltraHD video camera customers. With these video cameras, you can capture videos of superior quality anytime and immediately share them to the rest of the world using the FlipShare software. Browse through this page to learn more.
-
Overview
Guide Me
Get quick solutions and troubleshooting tips.
FAQs
Customer Service
-
Guide Me
Guide Me
Get quick solutions and troubleshooting tips.
-
FAQs
FAQs
Product Information- What are the features of the Flip Ultra and UltraHD video camera?
- Flip General FAQs
- Flip video camera box contents
- What are the differences among the different Flip Ultra video cameras?
- What are the features and functions of the Flip UltraHD III?
- What are the things that I should know about the Flip UltraHD 1 hr?
Videos- How do I convert Flip videos into iPhone or iPod compatible formats?
- How do I connect the Flip video camera to my computer?
- How do I safely eject my Flip video camera?
- How do I save my videos to external storage devices?
- How do I view videos from my Flip video camera on my TV?
- How do I view Flip videos on my iPad?
- How do I view Flip videos in iMovie on my Macintosh computer?
- How do I Configure Sleep Time on my Computer?
- How do I view Flip videos using a third party media player?
- Where are the FlipShare files stored in my Flip video camera?
- Quick Tips When Burning Your Flip Videos to DVD
- How do I migrate videos from FlipShare to Givit?
- Importing FlipShare content to Givit Frequently Asked Questions
Video Camera Settings- How do I delete videos on my Flip video camera?
- How do I change the date and time on my Flip video camera?
- How do I lock and unlock the delete button on my Flip video camera?
- How do I set up my Flip video camera?
- How do I upgrade my video camera’s firmware?
- How do I verify firmware and hardware information on my Flip video camera?
- Flip Frequently Asked Questions
- How much space is left on my Flip video camera?
Batteries- Top facts about Flip Video batteries
- What does a flashing battery symbol on my Flip video camera mean?
- What should I do if my battery pack is not charging?
- How do I reset and charge my Flip video camera?
- How do I replace the batteries of my Flip Ultra video camera?
- How do I charge my video camera with the Flip Power Adapter?
- Why is my Flip Video Ultra battery pack not charging?
- Why does my video camera flash an overheating message while charging?
- What are the things that I should know about the Flip Ultra battery packs
- How do I install the Flip Video Ultra battery pack?
Troubleshooting- Why can't I playback my Flip videos on my computer?
- Flip Troubleshooting FAQs
- How do I regain full record time on my Flip Video Camera?
- What should I do if my video camera is not being recognized by the computer?
- My Flip Video Camera is not Charging on my Mac Computer
- How do I record videos?
- "Unknown Device” -- What should I do if I receive this error message when plugging my video camera to my computer?
- What should I do if my Flip video camera does not charge when I connect it to my computer?
- Will my computer be able to play High-Definition (HD) videos?
-
Downloads & Guides
Downloads & Guides
Please ensure that you select the correct FlipShare version as not all software downloads are compatible with your computer. If you would like more information about the system requirements of the FlipShare software, click here.
You can now download user guides and other documents under Guides and Information. Simply click on the link of the user guide you would like to download. The files are in PDF format so make sure that you have a PDF reader installed on your computer.
-
Flipshare Software 5.12
-
Flipshare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port -
Flipshare Installer for Windows
05/13/2011
Download 114 MB -
Flipshare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port -
Flipshare Installer for Mac
05/13/2011
Download 122 MB
-
-
FlipShare Software 5.11
-
FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 3.0 GHz Pentium 4, 512 MB RAM on Windows XP SP3 or 1 GB RAM on Vista SP 1/ Windows 7, and USB 2.0 port
For HD video cameras: 3.0 GHz Pentium 4, 512 MB RAM on Windows XP SP3 or 1 GB RAM on Vista SP1 / Windows 7, and USB 2.0 port -
FlipShare Installer for Windows
Download 115 MB -
FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.66 GHz Core Duo, Leopard 10.5 or Snow Leopard 10.6, 1 GB RAM, and USB 2.0 port
For HD video cameras: 1.6 GHz Core 2 Duo, Snow Leopard 10.6, and USB 2.0 port -
FlipShare Installer for Mac
Download 122 MB
-
-
FlipShare Software 4.1.4
-
FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista with 1 GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista with 1 GB of RAM, and USB 2.0 port. -
FlipShare Installer for Windows
Download 98.0 MB -
FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, OS X Tiger 10.4, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port.
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, OS X Tiger 10.4, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port. -
FlipShare Installer for Mac
Download 121 MB
-
Guides and Information
-
- Videos








