Flip Video Support
Welcome to Flip Video Support! In this page, you will be able to access different support services for your Flip video camera. You can use the Guide Me tool for easy and quick solutions. Various FAQ articles from our Knowledge Base are available for you to read. You can also watch video tutorials or chat with our technical support team if you need further assistance. Downloads for your device upgrades are also available here.
This product page is specifically for Flip Mino & MinoHD video camera customers. The Mino & MinoHD video cameras are innovations in the world of video recording as they combine functionality and portability into a single device. They also come with FlipShare that allows you to manage your videos and share them online. Browse through this page to learn more.
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Overview
Forums
- UltraHD message Preview Import unexpected... You might have a corrupted flipshare video library right now. This issue would usually occur...
- Rotate the view of the video VLC? Windows Live Movie Maker you might wanna check this.
- minoHD cant charge it? Hi, I just got this as a present. The instructions say it should have enough charge to...
Guide Me
Get quick solutions and troubleshooting tips.
FAQs
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Guide Me
Guide Me
Get quick solutions and troubleshooting tips.
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FAQs
FAQs
Product InformationVideos- How do I convert Flip videos into iPhone or iPod compatible formats?
- How do I connect the Flip video camera to my computer?
- How do I safely eject my Flip video camera?
- How do I save my videos to external storage devices?
- How do I view videos from my Flip video camera on my TV?
- How do I view Flip videos on my iPad?
- How do I view Flip videos in iMovie on my Macintosh computer?
- How do I Configure Sleep Time on my Computer?
- How do I view Flip videos using a third party media player?
- Where are the FlipShare files stored in my Flip video camera?
- Quick Tips When Burning Your Flip Videos to DVD
- How do I migrate videos from FlipShare to Givit?
- Importing FlipShare content to Givit Frequently Asked Questions
Video Camera Settings- How do I delete videos on my Flip video camera?
- How do I change the date and time on my Flip video camera?
- How do I lock and unlock the delete button on my Flip video camera?
- How do I set up my Flip video camera?
- How do I upgrade my video camera’s firmware?
- How do I verify firmware and hardware information on my Flip video camera?
- Flip Frequently Asked Questions
- How much space is left on my Flip video camera?
BatteriesTroubleshooting- Why can't I playback my Flip videos on my computer?
- Flip Troubleshooting FAQs
- How do I regain full record time on my Flip Video Camera?
- What should I do if my video camera is not being recognized by the computer?
- My Flip Video Camera is not Charging on my Mac Computer
- How do I record videos?
- "Unknown Device” -- What should I do if I receive this error message when plugging my video camera to my computer?
- What should I do if my Flip video camera does not charge when I connect it to my computer?
- Why can't my Flip MinoHD II connect to my computer's USB port?
- Will my computer be able to play High-Definition (HD) videos?
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Forums
Forums
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UltraHD message Preview Import unexpected error occurred if this...
You might have a corrupted flipshare video library right now. This issue would usually occur when you've done a direct manual...
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Rotate the view of the video
VLC? Windows Live Movie Maker you might wanna check this.
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minoHD cant charge it?
Hi, I just got this as a present. The instructions say it should have enough charge to turn on but it will not. When...
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Editing Videos
Hi there,
Maybe this can help.
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MinoHD Charge Issue It's Cold
Under certain conditions (too hot, or too cold) Batteries depletes
charge, to avoid this, the software gives out this message,...
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Re: Mino HD 2nd Gen vs 3rd Gen
Mino II HD and Mino III HD are pretty much the same besides the Image Stabilization feature of the Mino III HD. The USB...
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Re: brand new mino hd not charging
Hi MacCat, Your camcorder's model is a 2nd Gen, I also got one of those. Here's what I can suggest - 1. Reset...
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Slide HD freezes after 8-12 seconds
Guys, to ensure that your Slide won't have that Freezing Issues, make sure you make use of the latest Flipshare Version....
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Battery Discharging Quickly
Every time I plug the flip Ultra HD into the MAC USB port, the camcorder battery power show that the battery is in the red...
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Mino HD Space
Connect your camcorder to your computer and open your DCIM/100VIDEO folder. This folder contains the videos from your Flip...
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Mino HD Space
I was wondering if anyone is getting less than 60 minutes of space. I only have 17 minutes avail and the camcorder is empty....
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Mino HD Space
I was wondering if anyone is getting less than 60 mins of space. I only have 17 mins avail and the camcorder is empty. Im...
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Can't Get Precious Video
If you think that your videos gone from your drive then you are completely wrong. I am going to share my experience with...
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Manuals
You can download user guide for the flips here.
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Wrong info on Mino
My MINO is saying that there is only x minutes and x seconds of record time left when it's completely empty. What's going...
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UltraHD versus MinoHD
What is the difference between the UltraHD and the MinoHD other than size?
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Battery Error
I found a fix that worked for mine. It was doing the same thing, freezing at the ""Flip"" screen and...
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Battery Error
I found a fix that worked for mine. It was doing the same thing, freezing at the ""Flip"" screen and...
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Recovering Precious Video
Hi there kathleen,If you plugin the other usb device, does the computer recognize it? With your xp computer, plugin your...
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Underwater Case
There are three possible reasons why your camcorder’s underwater case is leaking. Obstructions like dirt, sand, and even...
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Flip Overheats
I encountered this problem as well. First you will want to unplug the camera and remove the battery pack. Install the battery...
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Tripod
Mount your camcorder on the tripod screw top. The tripod mount on the camcorder is located at the bottom of the camcorder....
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Battery Not Charging
My husband called the tech support #. They told him to plug it into a Windows PC and let it charge for 30 minutes and try...
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Checking the Battery Pack
What I've found is on the battery pack itself, you have 2 plastic things that stick out. You need to make sure the smaller...
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Not Charging Anymore
Remove the battery. Connect the camcorder to the computer's USB port. The computer will show the autostart menu or give...
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UltraHD message Preview Import unexpected error occurred if this...
You might have a corrupted flipshare video library right now. This issue would usually occur when you've done a direct manual...
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Downloads & Guides
Downloads & Guides
Please ensure that you select the correct FlipShare version as not all software downloads are compatible with your computer. If you would like more information about the system requirements of the FlipShare software, click here.
You can now download user guides and other documents under Guides and Information. Simply click on the link of the user guide you would like to download. The files are in PDF format so make sure that you have a PDF reader installed on your computer.
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Flipshare Software 5.12
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Flipshare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port -
Flipshare Installer for Windows
05/13/2011
Download 114 MB -
Flipshare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port -
Flipshare Installer for Mac
05/13/2011
Download 122 MB
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FlipShare Software 4.1.4
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FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port -
FlipShare Installer for Windows
11/27/2010
Download 109 MB
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Flip Share Software for 5.10
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FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port -
FlipShare Installer for Mac
11/27/2010
Download 117 MB
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FlipShare Software 4.5
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FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista with 1 GB of RAM, and USB port. -
FlipShare Installer for Windows
Download 88.5 MB -
FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
1.0 GHz PowerPC G4, Intel Core or faster processor, 512MB of RAM, OS X Tiger 10.4 or Leopard 10.5, and USB port. -
FlipShare Installer for Mac
Download 115 MB
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- Videos
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Chat
Welcome to Live Chat Support
For presales and other related inquiries, please contact us via our phone support line.
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