Flip Video Support
Welcome to Flip Video Support! In this page, you will be able to access different support services for your Flip video camera. You can use the Guide Me tool for easy and quick solutions. Various FAQ articles from our Knowledge Base are available for you to read. You can also watch video tutorials or chat with our technical support team if you need further assistance. Downloads for your device upgrades are also available here.
This product page is specifically for Flip Ultra & UltraHD video camera customers. With these video cameras, you can capture videos of superior quality anytime and immediately share them to the rest of the world using the FlipShare software. Browse through this page to learn more.
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Overview
Forums
- UltraHD message Preview Import unexpected... You might have a corrupted flipshare video library right now. This issue would usually occur...
- Ultra HD III corrupted firmware Was able to fix the problem by: 1. Plug the camcorder 2. Went to My Computer > Flip...
- Flip error: Media source: Duplicate record... When I connect my Flip ultra HD and upload videos, I get the following message.What do I need...
Guide Me
Get quick solutions and troubleshooting tips.
FAQs
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Guide Me
Guide Me
Get quick solutions and troubleshooting tips.
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FAQs
FAQs
Product Information- What are the features of the Flip Ultra and UltraHD video camera?
- Flip General FAQs
- Flip video camera box contents
- What are the differences among the different Flip Ultra video cameras?
- What are the features and functions of the Flip UltraHD III?
- What are the things that I should know about the Flip UltraHD 1 hr?
Videos- How do I convert Flip videos into iPhone or iPod compatible formats?
- How do I connect the Flip video camera to my computer?
- How do I safely eject my Flip video camera?
- How do I save my videos to external storage devices?
- How do I view videos from my Flip video camera on my TV?
- How do I view Flip videos on my iPad?
- How do I view Flip videos in iMovie on my Macintosh computer?
- How do I Configure Sleep Time on my Computer?
- How do I view Flip videos using a third party media player?
- Where are the FlipShare files stored in my Flip video camera?
- Quick Tips When Burning Your Flip Videos to DVD
- How do I migrate videos from FlipShare to Givit?
- Importing FlipShare content to Givit Frequently Asked Questions
Video Camera Settings- How do I delete videos on my Flip video camera?
- How do I change the date and time on my Flip video camera?
- How do I lock and unlock the delete button on my Flip video camera?
- How do I set up my Flip video camera?
- How do I upgrade my video camera’s firmware?
- How do I verify firmware and hardware information on my Flip video camera?
- Flip Frequently Asked Questions
- How much space is left on my Flip video camera?
Batteries- Top facts about Flip Video batteries
- What does a flashing battery symbol on my Flip video camera mean?
- What should I do if my battery pack is not charging?
- How do I reset and charge my Flip video camera?
- How do I replace the batteries of my Flip Ultra video camera?
- How do I charge my video camera with the Flip Power Adapter?
- Why is my Flip Video Ultra battery pack not charging?
- Why does my video camera flash an overheating message while charging?
- What are the things that I should know about the Flip Ultra battery packs
- How do I install the Flip Video Ultra battery pack?
Troubleshooting- Why can't I playback my Flip videos on my computer?
- Flip Troubleshooting FAQs
- How do I regain full record time on my Flip Video Camera?
- What should I do if my video camera is not being recognized by the computer?
- My Flip Video Camera is not Charging on my Mac Computer
- How do I record videos?
- "Unknown Device” -- What should I do if I receive this error message when plugging my video camera to my computer?
- What should I do if my Flip video camera does not charge when I connect it to my computer?
- Will my computer be able to play High-Definition (HD) videos?
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Forums
Forums
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UltraHD message Preview Import unexpected error occurred if this...
You might have a corrupted flipshare video library right now. This issue would usually occur when you've done a direct manual...
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Ultra HD III corrupted firmware
Was able to fix the problem by:
1. Plug the camcorder
2. Went to My Computer > Flip Video (F) and deleted all the...
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Flip error: Media source: Duplicate record in database
When I connect my Flip ultra HD and upload videos, I get the following message.What do I need to do to fix this: DETAIL:Media...
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Ultra HD III corrupted firmware?
A friend gave me this brand new camcorder. I used it today. Plugged it in, installed the FlipShare software and got a prompt...
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Rotate the view of the video
VLC? Windows Live Movie Maker you might wanna check this.
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Static sound with Flip Ultra
if you already have flipshare 5.10 on your pc, you can try this; `open flipshare`connect the camcorder to the pc`open...
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Re: Ultra HD 2 - Choppy playback
just ensure that your Laptop's Power Options is not set to "Power Saving Mode" .. Try adjusting it to "High...
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Editing Videos
Hi there,
Maybe this can help.
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MinoHD Charge Issue It's Cold
Under certain conditions (too hot, or too cold) Batteries depletes
charge, to avoid this, the software gives out this message,...
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Slide HD freezes after 8-12 seconds
Guys, to ensure that your Slide won't have that Freezing Issues, make sure you make use of the latest Flipshare Version....
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Battery Discharging Quickly
Every time I plug the flip Ultra HD into the MAC USB port, the camcorder battery power show that the battery is in the red...
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Mino HD Space
Connect your camcorder to your computer and open your DCIM/100VIDEO folder. This folder contains the videos from your Flip...
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Can't Get Precious Video
If you think that your videos gone from your drive then you are completely wrong. I am going to share my experience with...
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Manuals
You can download user guide for the flips here.
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Wrong info on Mino
My MINO is saying that there is only x minutes and x seconds of record time left when it's completely empty. What's going...
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UltraHD versus MinoHD
What is the difference between the UltraHD and the MinoHD other than size?
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Computer Recognition of Flip Video Ultra HD
Hello! i just opened the site and got registered.. Hello All!this topic is familiar with what i experienced with my flip...
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Battery Error
I found a fix that worked for mine. It was doing the same thing, freezing at the ""Flip"" screen and...
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Battery Error
I found a fix that worked for mine. It was doing the same thing, freezing at the ""Flip"" screen and...
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Help on Flip Ultra HD
Hi try these following steps:1) remove the battery pack from the camcorder2) connect the camcorder to a powered USB port...
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Help on Flip Ultra HD
Hi try these following steps:1) remove the battery pack from the camcorder2) connect the camcorder to a powered USB port...
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Recovering Precious Video
Hi there kathleen,If you plugin the other usb device, does the computer recognize it? With your xp computer, plugin your...
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Underwater Case
There are three possible reasons why your camcorder’s underwater case is leaking. Obstructions like dirt, sand, and even...
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Flip Overheats
I encountered this problem as well. First you will want to unplug the camera and remove the battery pack. Install the battery...
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Tripod
Mount your camcorder on the tripod screw top. The tripod mount on the camcorder is located at the bottom of the camcorder....
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UltraHD message Preview Import unexpected error occurred if this...
You might have a corrupted flipshare video library right now. This issue would usually occur when you've done a direct manual...
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Downloads & Guides
Downloads & Guides
Please ensure that you select the correct FlipShare version as not all software downloads are compatible with your computer. If you would like more information about the system requirements of the FlipShare software, click here.
You can now download user guides and other documents under Guides and Information. Simply click on the link of the user guide you would like to download. The files are in PDF format so make sure that you have a PDF reader installed on your computer.
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Flipshare Software 5.12
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Flipshare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP3 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port -
Flipshare Installer for Windows
05/13/2011
Download 114 MB -
Flipshare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port -
Flipshare Installer for Mac
05/13/2011
Download 122 MB
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FlipShare Software 4.1.4
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FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
For SD video cameras: 2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista/Windows 7 with 1GB of RAM, and USB 2.0 port.
For HD video cameras: 3.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista/Windows 7 with 1 GB of RAM, and USB 2.0 port -
FlipShare Installer for Windows
11/27/2010
Download 109 MB
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Flip Share Software for 5.10
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FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
For SD video cameras: 1.0 GHz Intel Core or faster processor, 512 MB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port
For HD video cameras: 1.66 GHz Intel Core Duo or faster processor, 1 GB of RAM, Leopard 10.5 or Snow Leopard 10.6, and USB 2.0 port -
FlipShare Installer for Mac
11/27/2010
Download 117 MB
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FlipShare Software 4.5
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FlipShare Installer for Windows
Do you meet the minimum Windows requirements?
2.0 GHz Intel Pentium 4 or faster processor, Windows XP SP2 with 512 MB of RAM or Vista with 1 GB of RAM, and USB port. -
FlipShare Installer for Windows
Download 88.5 MB -
FlipShare Installer for Mac
Do you meet the minimum Macintosh requirements?
1.0 GHz PowerPC G4, Intel Core or faster processor, 512MB of RAM, OS X Tiger 10.4 or Leopard 10.5, and USB port. -
FlipShare Installer for Mac
Download 115 MB
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- Videos
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Chat
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For presales and other related inquiries, please contact us via our phone support line.
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