Flip Video Camera products are eligible for Complimentary Assisted Support for 1 year.  Assisted Support includes technical phone support and live chat.

For customers that have issues that are not covered by our warranty or that are outside their warranty period, Cisco will continue to provide support for a nominal fee until 12/31/2013. Online Support will also continue to be complimentary and available until 12/31/2013.

For more details about the future of your Flip, click here.

Check the status of your Flip Video Store order, status of a return, or cancel your order by clicking here.  Note: Order cancellations need to occur within 30 minutes (expedited) or 3 hours (ground) of its creation.